How often do you update?
The site is updated at least 3 times per week. For the past year the frequency has been much higher while we additionally remaster the older videos in to the larger formats. The updates alternate between gallery and video updates. All updates include a date so you can quickly find the latest stuff. Behind the scenes videos are also added regularly.
Are you videos Mac / iPhone compatible?
From December 2011 all videos are produced in WMV and MP4 formats. So they are PC, Mac, iPhone/iPad friendly. Prior to December 2011 we recommend Mac users grab the free program Flip4Mac from Flip4Mac.com which will play the older WMV videos in your Quicktime player.
What formats and sizes are your videos?
All videos are being edited in to 3 formats. 720x404 WMV format. 540x303 WMV format. 720x404 MP4 format. A program is underway to bring the hundreds of older videos (pre-2010) up to these sizes as well. This program is 70% complete.
Can I download and keep the videos?
All videos can be downloaded and kept on your computer after your membership has expired. We have never used DRM protection on our videos. Simply right click on the video links and download them to your computer.
How big are you images and can I download and keep them?
The photos are a nice big and clear 1125x750px wide. Older galleries contains photos at 900x600px and before 2010, 750x500px. The oldest photos are 600x400px. Every gallery contains a zip file where you can download the whole photo set and keep them.
How do I cancel my membership / retrieve my password?
You can manage your membership at www.vtsup.com.
How do I contact you?
Just click on the Contact button on the menu bar above. It will send me (Ben) an email directly. I respond to all emails promptly.